This was an Order Management App for a Rolling Papers Manufacturer in Asia. They had a customized Ordering process, which was their key strength too, which set them apart from competition. However, they wanted to go one step ahead and automate the entire Ordering process from Customer request to Manufacturing until Delivery, which is what brought them to us.
This was an exciting project with several business workflows and use cases, tailored to their needs. Notifications were set at each step of the Order Workflow to notify the appropriate group/person. Status tracking of Orders was more meticulous and realtime with the App.
The App helped them set more granular timelines for stuff like, say, how long an Order should be in each status. Lest the App would automatically raise alert and show them in the appropriate person's dashboard.