iPhone Application
Customer Platform
Case Study — Cake Ordering Application
ChocoL8kiss turns cake discovery into a guided ordering experience.
A focused Zoho Creator experience connects visual bakery discovery with cake-design selection, custom cake configuration, customer information and structured order management — giving the journey a clear path from inspiration to order.
Technologies Used
Built for iPhone and iPad, powered by Zoho Creator.
The ChocoL8kiss experience combines the customer-facing Apple application experience with Zoho Creator as the application platform for structured ordering and order management.
iPad Application
Customer Platform
Zoho Creator
Application Platform
The Client & Context
A bakery experience shaped around how customers actually choose.
ChocoL8kiss is presented here as a cake and bakery ordering experience centred on visual discovery and structured selection. The application brings bakery items and cake designs into one customer-facing ordering page, then carries the selected product or design into a detailed order form where customer information and available cake requirements can be captured together.
“The important experience is not only choosing a cake. It is carrying the choice, the custom requirements and the customer details into one clear order.”
The Challenge
Customers need a clear path through a decision-heavy cake order.
01 / DISCOVER
Find the right product
Bakery items and cake designs need to be easy to scan visually, with category, description, availability and price available at the point of discovery.
02 / CHOOSE
Make the key selections
Cake orders can require decisions around cake type, weight, design, flavour, frosting or spread, and the number of layers.
03 / PERSONALISE
Capture the details
Layer-level details, toppings, a custom message and a reference image can be part of the order, so the requirements need a structured place to live.
04 / ORGANISE
Turn choices into an order
Customer contact details, product choices, quantities, pricing and order status need to resolve into one order record that can be reviewed and updated.
The CubeYogi Approach
Product discovery and order capture are treated as one connected experience.
Product-first navigation
The Customer Ordering page starts with available bakery items and custom cake designs rather than a blank order form.
Visual discovery
Images, categories, descriptions and base prices make the catalogue scannable before the customer commits to an order.
Design-led selection
Cake designs can be selected directly from the visual catalogue and passed into the order form.
Guided customisation
The order form separates bakery details, cake details and notes so the configuration stays structured.
Centralised customer information
Name, phone number, address and order type sit alongside the product and cake selections.
Order lifecycle visibility
The order includes a status field and a defined progression from Order Received through Delivered.
Customer Ordering Experience
Browse → explore → select → customise → customer details → place order.
01
Browse
See available bakery items and cake designs.
02
Explore
Review image, category, description, availability and base price.
03
Select
Start a bakery order or select a cake design.
04
Customise
Configure supported cake and layer requirements.
05
Customer details
Capture name, phone, address and order type.
06
Place order
Bring selections, pricing, notes and status into the order record.
01 / Bakery Items
A catalogue that lets the product lead the order.
The Customer Ordering page renders available Items as visual cards. Each card surfaces the item name, category, base price, description and image, with an Order Now action that opens the Orders form as a Bakery Order and carries the selected item into it.
Categories are explicit
The item catalogue supports Cupcakes, Muffins, Donuts, Pastries, Cookies, Brownies and Desserts.
Availability controls discovery
Only items marked available are rendered on the customer ordering page.
The item follows the customer
Choosing an item starts the order with Order Type set to Bakery Order and the selected Bakery Item carried forward.
02 / Cake Design Selection
Choose by occasion, style, or cake theme.
Cake designs are catalogued with occasion-specific categories, descriptions, base prices and reference photos, allowing customers to browse visual inspiration and begin customization immediately.
03 / Custom Cake Builder
Structured configuration for multi-layer creations.
When a custom cake design is selected, the order form activates dedicated configuration fields across tiers, flavors, spreads, and custom messaging.
Cake Properties
Flavor, weight, cake type, and frosting selections.
Layer Customization
Configure flavors and fillings per layer tier.
04 / Operations & Order Management
End-to-end tracking from received to delivered.
Bakery staff manage all incoming orders through a centralized Zoho Creator report with real-time status management, detailed customer information, and delivery tracking.
Order Workflow States
Order Received → In Preparation → Ready for Pickup / Delivery → Delivered
Business Outcomes
Transforming artisanal baking into a seamless digital service.
Guided Discovery
Flawless Customization
Centralized Operations
Scalable Architecture
| US | +1 707 722 2525 |
| Europe | +45 36 96 49 29 |
| UK | +44 20 3287 0660 |
| Australia | +61 8 8120 0288 |
| India | +91 99628 38338 |
SKYPE
live:hello_19674
GOOGLE HANGOUTS
hello@cubeyogi.com
